Shipping policy
Effective Date: 16-08-2025
At OneReach, we aim to provide a seamless shipping experience that benefits both our valued customers and selling partners. Our shipping policy is designed to maintain transparency, fairness, and cost efficiency while ensuring timely delivery of your orders.
Shipping Costs
All shipping and delivery charges are borne by the customer.
Our selling partners already offer products at highly competitive prices, often lower than other platforms.
Even with shipping charges applied, customers continue to enjoy significant savings on their purchases.
Purpose of Our Shipping Policy
To ensure selling partners can maintain competitive pricing while delivering quality products.
To provide customers with a reliable, cost-effective, and convenient shopping experience.
To support OneReach’s mission of offering value, quality, and affordability in every order.
Delivery Timeline (Clear & Visible)
To provide transparency, we display accurate delivery timelines on the product page and again during checkout.
Typical delivery timelines are as follows:
Local/Within City: 2–4 business days
Within the Same State: 3–6 business days
Interstate Deliveries: 5–9 business days
Remote or Hard-to-Reach Areas: 7–12 business days
Note:
These timelines may vary depending on product availability, courier partners, unforeseen delays, weather conditions, or high-demand periods.
Tracking Your Order
Tracking information is shared via SMS/email immediately after your order is dispatched.
You can also track your order anytime by visiting ‘My Orders’ in your OneReach account.
Real-time updates will show your shipment’s current status and expected delivery date.
Customer Support
For any queries related to shipping, delivery timelines, or tracking issues:
📧 onereach66@gmail.com
📞 +91 96460 12123